A Home Care Partner You Can Rely On

Supporting NHS trusts, local authorities, and commissioners with high-quality, CQC-compliant care services in Swindon and Truro to improve quality of life at home.

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    • You need a care provider who delivers

    One who understands the pressures you face, the expectations of the CQC, and the importance of safeguarding your service users. One that delivers consistently, compliantly, and compassionately.

    We are proud to be that partner for professionals. Whether you’re commissioning care for hospital discharges, filling gaps in complex packages, or searching for a trusted provider for supported living or personal care, we’re here to work with you and help you meet your goals

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    What We Do

    The Problem We Solve for Commissioners and Professionals

    You’ve likely encountered challenges like:

    • Running over capacity
    • Inadequate documentation, poor complaint handling, or safeguarding risks
    • Inconsistent quality, missed calls, and lack of continuity
    • Unclear pricing structures
    • Unresponsive to urgent requests

    We know we can’t solve all your issues, and you can’t afford to take chances. You need a provider with capacity, commitment, and clarity. That’s precisely what Link Direct Care delivers.

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    The Service

    How We Help You Deliver High-Quality Care

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    How we make a difference

    We provide professional, CQC-registered services that meet both regulatory standards and your organisation’s high expectations.

    Our team works closely with local authorities, commissioners, discharge teams, social workers, and case managers to build safe, reliable care packages that are easy to monitor and adapt.

    Our services include:

    We support a wide range of individuals

      Elderly Care

      Older adults needing help with daily activities like personal care, meal preparation, and mobility 

      Mental Health

      Individuals with mental health conditions that benefit from emotional and practical help 

      Children & Young People

      Children and young people (0–18) requiring home care or supported living to thrive safely and happily  

      Disabilities

      People with disabilities requiring specialised assistance and home support

      Chronic Illness

      Individuals managing chronic illnesses needing medical oversight at home

      Families & Loved Ones

      Families seeking respite care for their loved ones

      Young Adults

      Young adults transitioning from care or needing supported living 

      Dementia

      People living with dementia who need safe, compassionate, structured support

      Young Adults

      Young adults transitioning from care or needing supported living 

    Wherever you are on your care journey, we’re here to walk it with you. Get in touch today! 

    Why Professionals Choose Link Direct Care

    • Fast Setup When It Matters: We can activate care within 24 hours* where appropriate
    • Clinically Overseen: Led by a highly experienced nurse (40+ years), with clear protocols, quality assurance, and double checks
    • Hands-On Management: Our leadership is involved in every package—no layers of red tape, no franchise delays
    • High Staff Retention: Our carers are carefully trained, fairly treated, and matched to the right cases
    • Clear Lines of Communication: You’ll always know who to speak to—no waiting, no unanswered calls
    • Robust Complaint and Feedback System: Issues are addressed promptly, professionally, and transparently

    *Setup times may vary

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    Why Trust Link Direct Care? 

    • Local and Accessible: Proudly serving Swindon (SN1–SN6, SN25, SN26) and Truro (TR1–TR20 areas) 
    • Person-Centred Approach: Your preferences, routines, and dignity are always at the heart of your care 
    • Reliable and Consistent: Continuity of care, wherever possible, to build trust and familiarity 
    • Fully Regulated: Registered with the Care Quality Commission (CQC) and Information Commissioner’s Office (ICO)  

    Does this sound like the kind of support you’re looking for?

    Whether you’d like to discuss a referral, explore a partnership, or simply find out more, we’re ready to speak with you today.

    Book Your Free Consultation