Link Direct Care Ltd is a Health and Social care organisation that provides personal, care for adults and nationwide. Domiciliary Care also known as Home care support services is provided within the comforts of your own home environment. ‘Personalised Care’ is a theme we believe brings out a quality in care services. This means that your care package is tailor made to suit your needs and requirements. Working together with our clients, their families, and other stakeholders, means that your care package is tailor made, uniquely designed and individualised to suit your needs and requirements within the comfort of your own home environment. Link Direct Care Ltd understands and recognises the importance of developing a relationship with your assigned support worker or workers and we work to ensure and promote continuity of care wherever possible.

Link Direct Care Ltd purveys a holistic and person-centred care to meet the needs of dependent clients/Service Users; these may include older people, those with a disability and people who need assistance due to illness to continue living in their own homes and community. Care will be provided in partnership with service users, their carers and relatives, respecting their diverse needs, preferences and choices.

Our Aims and Objectives 

Link Direct Care Ltd aims to provide quality assured care and support to our service users ensuring that all services are delivered in a flexible, responsive, compassionate, and efficient manner.  Our staff are committed to meeting our aims and objectives:

• To enable and support clients to retain their independence of thought and activity.
• To provide first class care using a client-centred approach.
• To deliver care in accordance with the client’s personalised care plan.
• To ensure that client’s diversity and culture is recognised and respected.
• To promote equal opportunities.
• To meet the client’s physical, emotional needs and overall well-being in a dignified non-judgemental way.
• To ensure that the forms of communication, language and address used are suitable for the needs of the client.
• To ensure that the client is always treated with dignity and respect and that they are safeguarded from the risk of abuse. 
• To ensure that all information received while carrying out our duties is treated with the utmost confidentiality and is not passed to any unauthorised persons. Records will be accurate and fit for purpose.
• To be respectful of the client’s personal privacy and space. 
• To ensure that all health and safety procedures are always followed
• To ensure that the quality of the service provided is of the highest standards possible and to use appropriate methods to achieve this
• To ensure clients are provided with information concerning the services provided, and any changes to those services which may affect their well-being.
• To protect clients and staff from abuse and hazards
• To ensure that staff receive the appropriate training and professional development to perform their jobs effectively.             
• To respond appropriately to feedback
• To continuously seek ways to improve our service and promote and encourage client independence to maximum potential.